Need help? We are here for you.

Get in touch with our team for help with purchases, downloads, installation, configuration, or any questions about our products. Telegram is the fastest way to reach us.

Telegram priorityPre-purchase questions welcome
Support topics

How can we help?

Contact support at any stage, from choosing a bot to completing installation.

Purchase access

Get help if your successful payment did not unlock the purchased bot in your browser.

Package download

Contact us if your ZIP download is missing, interrupted, or unavailable.

Bot configuration

Ask questions about environment variables, supported settings, and paper mode.

Installation issues

Receive guidance for Python, dependencies, virtual environments, and startup errors.

Priority channel
Telegram support

Telegram is the recommended channel for payment, download, installation, and configuration questions.

Faster responses for purchase-access issues
Easy screenshot and error-message sharing
Installation and configuration assistance
Questions before or after purchasing
Include these details

Sending complete information helps us understand and resolve your issue faster.

1

The name of the bot you purchased

2

Your payment order ID when asking about a purchase

3

Your operating system and Python version

4

The exact error message or a clear screenshot

5

The installation step where the issue happened

Never send your wallet seed phrase, private key, API secret, password, or complete environment file.
Support FAQ

Common support questions

Still need help?

Send us a message with your question or issue. Telegram is the priority contact channel.